|
Paper Abstract
There are many well-traveled roads in the quality management profession.
We’ve been implementing quality management in typical manufacturing environments
for many years, and the principles for doing it are well known.
The big challenge in the future will be to take the same principles we’ve learned so well
and apply them to areas not so well traveled. There are many fertile areas that are off the
beaten path and haven’t had much contact with any formalized quality management system.
The Sarbanes-Oxley (SOX) regulatory requirements pose a good example. Implementation of the requirements is typically
expensive and demanding and requires a significant commitment of resources. It can be perceived
as either a painful experience that has got to be done to satisfy the auditors or an opportunity to
tighten the company’s management practices and generate some real business value.
|